Home Care

• What we offer
• Our quality service
• Some of our current customers
• Who are we?
• Home Care locations in metropolitan Melbourne
• Home Care locations in regional Victoria

What we offer...

Services to older frail people and younger people with a disability

• Home Care – house cleaning, laundry, meal preparation and shopping
• Personal Care – assistance with showering, dressing and escorting to and from appointments
• Respite Care – allowing family carers to have a break
• Overnight Care

Our quality service...

• Sensitive ‘matching’ of Home Carers with clients
• 24-hour 7 day access to services
• Efficient and accurate administration, invoicing and reporting systems

• Personal Care skills
• Dementia Care
• Level 2 First Aid
• Cultural issues
• Challenging behaviours
• Privacy and confidentiality
• Occupational Health and Safety

Some of our current customers...

• Veterans’ Home Care (VHC) services, funded by the Commonwealth Department of Veterans’ Affairs
• Integrated Home and Community Care (HACC) services to Local Government
• Services to Case Management Programs, including Community Aged Care Packages, Extended Aged Care at Home packages, Linkages, and the Transport Accident Commission

Who are we?

• Southern Cross Care (Vic), a leading non-profit organisation, has been providing community, retirement living and residential aged care services to older Victorians for more than 35 years
• Our Home Care Services meet best practice standards and participate on commonwealth quality reporting.

Home Care services in regional Victoria: